I was supposed to lead quality. I was still figuring it out – in a non-food manufacturing plant.
For the first two week, I was just wandering around the factory floor. I didnโt know the machines.I didnโt know the industry.I didnโt know the rules. I could feel the eyes on me. I knew what they were thinking:โWho is this guy? He has no idea what heโs doing.โ And they were right.I didnโt. Hereโs […]









